// Payments/Issuers

From Zero to

Top-of-Wallet.

In Seconds.

A card that isn't activated is just plastic. We bridge the gap between issuance and the first swipe with instant, AI-driven onboarding that keeps your customers engaged and your wallets active.

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Complexities in the Card/Wallet/PPI
onboarding process

High Drop-offs & Dormant Accounts

High Drop-offs & Dormant Accounts

Unclear card propositions and tedious DIY journeys
cause customers to abandon midway or go inactive soon after onboarding.

Constant Fraud Battles

Constant Fraud Battles

Without advanced risk signals or data triangulation,
detecting and preventing fraud remains an uphill fight.

Broken Customer Experience

Broken Customer Experience

Ineligible customers endure long, frustrating journeys only to be rejected late. Meanwhile, eligible ones face inconsistent loan terms and uncertainty.

Delays caused by <br/> First-Time-Not-Right (FTNR)

Delays caused by
First-Time-Not-Right (FTNR)

Manual documentation and complex underwriting, especially for new-to-bank customers, drive long turnaround times, and frequent first-time-not-right (FTNR) cases.

Built for Scale.
Backed by Compliance

Expand with confidence, with every process meeting regulatory rigor.

  • Omnichannel Onboarding
    Unified journey across DIY, sales-assisted,
    and DSA-led channels

  • 100% Compliant KYC
    First-Time-Right journeys with dynamic risk-based approaches and eSign integration

  • Comprehensive Checks
    Court and eFIR checks with verification against
    wilful defaulter lists

  • Backoffice Orchestration
    Multi-level maker-checker, AI audits, and regional performance analytics

Periodic Monitoring & Re-KYC 

Augmented Risk Categorisation via Periodic Due Diligence

Augmented Risk Categorisation via Periodic Due Diligence

Augment risk categorisation using external signals + off-US data to enhance internal risk assessment at predefined periodicity.

Automated KYC Governance & Service Journeys

Automated KYC Governance & Service Journeys

Centralised platform for managing KYC information, dates, and risk categories and re-capturing journeys.

Re-KYC Fallback Workflow

Re-KYC Fallback Workflow

Seamlessly move non-responsive customers through DIY to
video-assisted to in-person channels for Re-KYC.

Intelligence that evolves.

Transforming customer lifecycle into continuous growth engine.

00M+
Customers Onboarded Monthly
00%+
Conversion Rate
00M+
Verifications Monthly

Voice of the Customers & Awards

Exceptional accuracy and speed across verification processes.

Abhinav Puneeth

Abhinav Puneeth

Director

company-logo

IDfy has significantly improved our fraud prevention capabilities with accurate verification.

Kirti Patil

Kirti Patil

CTO

company-logo

The platform enables seamless identity checks that scale efficiently across teams.

Sameer Jadhav

Sameer Jadhav

Vice President

company-logo

A reliable system that ensures compliance without compromising user experience.

Ankit Shah

Ankit Shah

Head of Risk

company-logo

Fraud detection and verification workflows have become effortless using IDfy.

Rohit Mehta

Rohit Mehta

Product Lead

company-logo

The checks and verifications built in IDfy's help us identify and prevent fraud at source to a large extent.

Sneha Kapoor

Sneha Kapoor

Operations Manager

company-logo

With the adoption of IDfy's Background Verification Services, we were able to improve our processes significantly. Its user-friendly portal has been instrumental in delivering the requirements with accuracy and reduced timelines.

Amarendra Nath Mishra

Amarendra Nath Mishra

Group CHRO, Hero Enterprise

company-logo

It has been an absolute pleasure working with IDfy over the past 4-5 years. They have been supporting us throughout our journey with the maximum cushion of comfort possible!,

Devrat Singh

Devrat Singh

Senior Product Manager, Blackbuck

company-logo

Exceptional accuracy and speed across verification processes.

Abhinav Puneeth

Abhinav Puneeth

Director

company-logo

IDfy has significantly improved our fraud prevention capabilities with accurate verification.

Kirti Patil

Kirti Patil

CTO

company-logo

The platform enables seamless identity checks that scale efficiently across teams.

Sameer Jadhav

Sameer Jadhav

Vice President

company-logo

A reliable system that ensures compliance without compromising user experience.

Ankit Shah

Ankit Shah

Head of Risk

company-logo

Fraud detection and verification workflows have become effortless using IDfy.

Rohit Mehta

Rohit Mehta

Product Lead

company-logo

The checks and verifications built in IDfy's help us identify and prevent fraud at source to a large extent.

Sneha Kapoor

Sneha Kapoor

Operations Manager

company-logo

With the adoption of IDfy's Background Verification Services, we were able to improve our processes significantly. Its user-friendly portal has been instrumental in delivering the requirements with accuracy and reduced timelines.

Amarendra Nath Mishra

Amarendra Nath Mishra

Group CHRO, Hero Enterprise

company-logo

It has been an absolute pleasure working with IDfy over the past 4-5 years. They have been supporting us throughout our journey with the maximum cushion of comfort possible!,

Devrat Singh

Devrat Singh

Senior Product Manager, Blackbuck

company-logo

Exceptional accuracy and speed across verification processes.

Abhinav Puneeth

Abhinav Puneeth

Director

company-logo

IDfy has significantly improved our fraud prevention capabilities with accurate verification.

Kirti Patil

Kirti Patil

CTO

company-logo

The platform enables seamless identity checks that scale efficiently across teams.

Sameer Jadhav

Sameer Jadhav

Vice President

company-logo

A reliable system that ensures compliance without compromising user experience.

Ankit Shah

Ankit Shah

Head of Risk

company-logo

Fraud detection and verification workflows have become effortless using IDfy.

Rohit Mehta

Rohit Mehta

Product Lead

company-logo

The checks and verifications built in IDfy's help us identify and prevent fraud at source to a large extent.

Sneha Kapoor

Sneha Kapoor

Operations Manager

company-logo

With the adoption of IDfy's Background Verification Services, we were able to improve our processes significantly. Its user-friendly portal has been instrumental in delivering the requirements with accuracy and reduced timelines.

Amarendra Nath Mishra

Amarendra Nath Mishra

Group CHRO, Hero Enterprise

company-logo

It has been an absolute pleasure working with IDfy over the past 4-5 years. They have been supporting us throughout our journey with the maximum cushion of comfort possible!,

Devrat Singh

Devrat Singh

Senior Product Manager, Blackbuck

company-logo